falls church, va
wed 20-Nov-2002 15:35

The latest outrage from the "medical" folks in El Paso. Mom got out of the hospital about 12 days ago. "Don't worry Ida - we'll have a fine medicare walker delivered to your apartment." Dora, the woman who is looking after Mom calls on Monday and says they haven't got a walker yet. Today I get through to the kindly doctor's office.

"Oh yes, Ida should have a walker and a bath chair too. But we ran out of postage. So, we haven't mailed the order to the supplier." They ran out of stamps? When are you expecting to get more stamps I calmly inquire? "Well, I don't know. Why don't you come down and pickup the order? Then you can get the walker yourself"

I said "OK - Bye". Sometimes that is all you can do. An old woman with terminal cancer recovering from massive surgery has been without a walker for 12 days because the doctor's office ran out of stamps. Bet they would have had stamps to send her a bill!

(Implemented Plan B - hopefully Mom will have a walker soon.)

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